When your bank runs a compliant overdraft program good things follow, including the potential for additional income, more satisfied customers, enhanced safety for your bank and the ability to justify your program to examiners.
This one-hour webinar is especially helpful for banks that have let their overdraft systems run on 'auto-pilot' for the past several years while waiting for the CFPB to make a decision regarding overdraft protection programs and/or possible new regulations. While you were waiting, new technologies and processes have emerged that can improve program performance and compliance.
Industry expert Jeffrey Harper will outline several actionable ways to optimize your overdraft program to ensure you are not putting your bank at risk for compliance, charge-offs and safety, leaving money on the table or foregoing customer service opportunities.
The presenter will touch on the current landscape regarding overdraft compliance, present some recent compliance issues that have been in the news and discuss best practices to avoid undue scrutiny. He will also share why he thinks the future for discretionary overdrafts looks bright under a new administration and an easing regulatory environment.
Register for this informative and timely webinar today.
JEFFREY A. HARPER
President, BSG Financial Group
Jeffrey Harper brings 30 years of industry experience to his position as president of BSG Financial Group, where he heads up the Sales and Marketing divisions of the company. Jeff plays a pivotal role in growing the company through innovation, marketing, compliance and customer support.
Prior to joining BSG Financial, Jeff was a CPA for Coopers & Lybrand (now PricewaterhouseCoopers), as well as a vice president and commercial loan officer for both Crestar Bank (now SunTrust Bank) and PNC Bank, Louisville.
He is active in numerous industry-related associations, including board member of the Association for Financial Technology (AFT); Financial Managers Society and various state and national banking associations.