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Over the last 20 years most financial institutions have partnered with a third-party overdraft provider. If you are one of those institutions and you haven't heard from your provider lately, or they haven't updated their software, you need to ask yourself:

“What has my overdraft provider done for me lately?” 

Ideally, a provider works proactively as a partner to your financial institution, understanding and anticipating your goals and needs. However, all too often, that is not the case.

During this one-hour webinar, industry expert Erik Hoghaug will provide a 'road map' to evaluate your current overdraft provider in critical areas, such as technology advancements; program costs; and ongoing support & program evaluation.

You will learn a number of key performance metrics that your provider (or you) should track in order to ensure world-class service to your account holders, risk management, and maintenance of this valuable source of revenue. The presenter will define and explain the importance of analyzing data pertaining to:

  • Overdraft Limit Calculation Strategy
  • Revenue vs. Charge-Offs
  • Overdraft Activity by Payment Channel
  • Reg E Opt-Ins and Debit Denials
  • Counseling Strategies & Communication

Even if your institution does not currently utilize a third-party overdraft provider, you will benefit from learning the 'must-have' elements of an optimized overdraft service. 

Fill out the form to watch the webinar immediately.



Hoghaug Consulting, LLC

Erik Hoghaug has over 20 years of extensive experience in the financial industry. His most recent work has been in the area of short-term liquidity products and how financial institutions can effectively operate these services in an increasing regulatory intense environment. Erik has worked with hundreds of financial institutions and has been a frequent speaker at various banking conferences.